I know I should have known better, but I made a kind of spur-of-the-moment purchase. I say “kind of” because I’d meant to buy one at some point, but hadn’t really researched.
I wanted a printer/copier/scanner since our printer was showing its age and our scanner had long since given up the ghost.
We bought an HP 7840 wireless printer/copier/scanner from Costco. The installation took ages but before it had finished, the printer locked up. The nice little display ceased to function. Even the on/off switch did nothing. I then wasted hours going through the trouble-shooting guide and web help but in the end took the whole lot back.
Sometimes equipment just fails, so I thought I’d just try a straight replacement. Installation on a different PC running a different operating system (Windows 7 instead of Vista) led to precisely the same problem! Arrgh! So much wasted time!!
Another journey to take that one back, but this time we just got our money back.
Still wanting a scanner, we ended up with an HP B109a (such quaint names!) which finally worked a treat.
Plug and play, I don’t think so.
